E-commerce Marketplace Manager Job Vacancy in Matsapha, Eswatini – Retail & E-commerce
Job Description
Position: E-commerce Marketplace Manager
Company: Amazon Eswatini
Location: Matsapha, Eswatini
Experience: 5-7 years
Education: Bachelor’s Degree in Business Administration, Marketing, or related field
Employment Type: Full-time
Industry: Retail & E-commerce
Department: Digital Operations
Salary: 25,000 – 45,000 SSP
Vacancies: 1
Company Overview
Amazon Eswatini is a leading force in the digital retail landscape, dedicated to connecting local vendors with a global customer base through cutting-edge technology. As part of a global mission to be Earth’s most customer-centric company, our local operations in Matsapha focus on optimizing the digital supply chain and enhancing the online shopping experience for the Southern African region. We pride ourselves on innovation, efficiency, and a relentless pursuit of excellence in every transaction. By joining our team, you become part of a massive ecosystem that drives digital literacy and economic growth across the kingdom. We are constantly looking for talent to help us navigate the complexities of modern digital trade and logistics.
For more information on our global mission, visit https://eswatinijobsearch.com.
Job Overview
The E-commerce Marketplace Manager will play a pivotal role in scaling our digital footprint within the Eswatini market. This is a high-impact position designed for a strategic thinker who understands the nuances of online consumer behavior and vendor management. You will be responsible for overseeing the end-to-end marketplace operations, ensuring that our third-party sellers are performing at peak levels and that the customer journey is seamless from product discovery to final delivery. This role requires a unique blend of data-driven decision-making and creative marketing strategy to drive GMV (Gross Merchandise Volume) growth. As we continue to expand, you will lead initiatives that integrate local merchant needs with global technological standards, making this one of the most exciting career opportunities in Eswatini for digital professionals.
Key Responsibilities
- Develop and execute strategic growth plans for the marketplace to increase seller acquisition and retention.
- Monitor key performance indicators (KPIs) including conversion rates, seller churn, and customer satisfaction scores.
- Collaborate with the logistics team to ensure timely delivery and optimal inventory management for marketplace partners.
- Identify market trends and consumer shifts to recommend new product categories for onboarding.
- Manage relationships with high-value vendors, providing them with insights to optimize their digital storefronts.
- Implement promotional campaigns and seasonal sales events to drive traffic and sales volume.
Required Skills
- Advanced proficiency in data analytics and business intelligence tools (e.g., Tableau, SQL, or Excel).
- Strong understanding of digital marketing principles, including SEO and SEM.
- Exceptional project management skills with the ability to lead cross-functional teams.
- Deep knowledge of e-commerce platform management and marketplace dynamics.
- Excellent communication and negotiation skills for vendor management.
Education
A minimum of a Bachelor’s degree in Business Administration, Marketing, Supply Chain Management, or a related field is required. An MBA or advanced certification in Digital Business is highly preferred.
Experience
Candidates must possess 5 to 7 years of proven experience in e-commerce management, digital retail operations, or marketplace development. Experience working within a multinational corporation is a significant advantage. You should have a track record of managing large-scale digital projects and driving measurable revenue growth.
Salary
The monthly salary for this position ranges from 25,000 SSP to 45,000 SSP, depending on experience and performance metrics. This is a competitive package designed to attract top-tier talent in the region.
Benefits
- Comprehensive health and wellness insurance package.
- Performance-based annual bonuses and incentives.
- Generous paid time off and parental leave.
- Employee discount programs on various digital and physical goods.
- Retirement savings plan contributions.
Training
- Continuous professional development through Amazon’s internal learning platforms.
- Leadership development programs for high-potential managers.
- Specialized training in advanced data analytics and digital supply chain management.
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Working Environment
The working environment is fast-paced, collaborative, and highly innovative. You will be working in a modern office setting in Matsapha, supported by state-of-the-art technology. While the role is primarily office-based, there may be occasional travel to distribution centers or vendor locations to ensure operational excellence. We foster a culture of ownership, where every team member is encouraged to take initiative and drive change.
Application Process
Interested candidates should submit their updated CV and a cover letter detailing their relevant experience through our official recruitment portal. We are looking for candidates who demonstrate a passion for technology and a drive for results. Please note that only shortlisted candidates will be contacted for the interview stage. This is a prime opportunity for those seeking employment in Eswatini within the high-growth tech sector.
For more global career insights, visit https://moroccojobsearch.com/job-vacancy-morocco/.
Equal Opportunity Statement
Amazon Eswatini is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, or disability status. We are hiring in Eswatini and look forward to diverse perspectives that drive our innovation forward.
