Job Description
Position: Hospitality Food and Beverage Manager
Company: Southern Sun Hotels
Location: Matsapha, Eswatini
Experience: 5 years
Education: Bachelor’s Degree in Hospitality Management
Employment Type: Full-time
Industry: Tourism & Hospitality
Department: Food and Beverage Operations
Salary: SSP 15,000 – SSP 25,000
Vacancies: 1
Company Overview
Southern Sun Hotels is a premier hospitality group with a vast footprint across the African continent, dedicated to providing world-class service and unforgettable experiences. As a leader in the tourism sector, we pride ourselves on maintaining the highest standards of luxury and comfort. We are currently looking for exceptional talent to join our growing team as we expand our footprint in the region. Our commitment to excellence ensures that every guest enjoys a seamless stay, from the moment they arrive until they depart. We offer a dynamic work environment where passion for service meets professional growth. If you are looking for career opportunities in Eswatini, Southern Sun Hotels provides a platform to excel in a high-performance culture.
Our mission is to create lasting memories for our guests through impeccable service and culinary excellence. We believe in fostering a diverse and inclusive workplace where every employee feels valued and empowered to contribute to our collective success. By joining us, you become part of a legacy of hospitality excellence that spans decades.
For more information on our various openings, please visit https://eswatinijobsearch.com.
Job Overview
The Hospitality Food and Beverage Manager will play a critical role in overseeing all dining operations within our establishment. This position requires a strategic thinker who can manage high-volume service while maintaining strict quality control and cost-efficiency. You will be responsible for leading a diverse team of chefs, servers, and bartenders to deliver exceptional dining experiences. This is a pivotal role for anyone seeking employment in Eswatini within the luxury hospitality sector. You will manage everything from menu planning and inventory control to staff training and guest satisfaction metrics.
The ideal candidate will have a deep understanding of culinary trends, beverage management, and the operational nuances of a high-end hotel environment. You will work closely with the Executive Chef and General Manager to align dining services with the overall hotel brand identity. This role is essential for ensuring that our food and beverage offerings remain a key driver of guest satisfaction and revenue growth.
Key Responsibilities
- Oversee daily operations of all food and beverage outlets to ensure consistent service quality.
- Manage departmental budgets, including food costs, beverage costs, and labor expenses.
- Lead, mentor, and train staff to maintain high standards of service and hygiene.
- Collaborate with the culinary team to develop innovative menus that cater to diverse guest preferences.
- Monitor inventory levels and manage relationships with local and international suppliers.
- Ensure compliance with all health, safety, and food hygiene regulations.
- Implement strategies to increase revenue through upselling and promotional events.
- Handle guest feedback and resolve any service issues promptly and professionally.
Required Skills
- Advanced leadership and team management capabilities.
- Strong financial acumen and experience in cost control and budgeting.
- Excellent communication and interpersonal skills for guest and staff interaction.
- In-depth knowledge of food safety standards and HACCP protocols.
- Ability to work under pressure in a fast-paced, high-volume environment.
- Proficiency in Point of Sale (POS) systems and inventory management software.
Education
A Bachelor’s degree in Hospitality Management, Hotel Administration, or a related field is mandatory. Professional certifications in Food Safety or Sommelier training are highly advantageous.
Experience
A minimum of 5 years of experience in food and beverage management within a luxury hotel or high-end restaurant setting is required. Proven track record of managing large teams and achieving financial targets is essential.
Salary
The monthly salary for this position ranges from SSP 15,000 to SSP 25,000, depending on experience and performance metrics.
Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health and wellness benefits.
- Opportunities for international transfers within the Southern Sun group.
- Subsidized meals and staff accommodation options.
- Continuous professional development and training programs.
Training
- Leadership development workshops.
- Advanced culinary and beverage service training.
- Customer service excellence certification.
Working Environment
The working environment is fast-paced, energetic, and highly interactive. You will spend a significant amount of time on the floor, interacting with guests and staff. While the role is primarily based in Matsapha, the nature of the hospitality industry may require flexible hours, including weekends and holidays. For more job vacancies in Eswatini, check our portal.
Explore more opportunities at https://ethiopiajobssearch.com/job-vacancy-in-ethiopia/.
Application Process
Interested candidates should submit their updated CV and a cover letter detailing their relevant experience. Please ensure all documents are submitted through our official recruitment portal. We are currently hiring in Eswatini and look forward to reviewing your application. For regional insights, visit https://malawijobsearch.com/job-vacancy-in-malawi/.
Equal Opportunity Statement
Southern Sun Hotels is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of race, religion, gender, or background. We encourage all qualified candidates to apply for this job vacancy in Eswatini.