Senior Quality Assurance Manager Job Vacancy in Lobamba, Eswatini – Manufacturing & Production

Job Description

Position: Senior Quality Assurance Manager

Company: Safaricom Eswatini

Location: Lobamba, Eswatini

Experience: 7-10 years

Education: Master’s Degree in Industrial Engineering or Quality Management

Employment Type: Full-time

Industry: Manufacturing & Production

Department: Operations & Quality Control

Salary: 45,000 – 65,000 SSP

Vacancies: 1

Company Overview

Safaricom Eswatini is a leading force in the regional telecommunications and manufacturing technology sector, dedicated to driving digital transformation across the Southern African region. As a key player in the local economy, we focus on delivering high-quality hardware and infrastructure solutions that empower communities. Our commitment to excellence ensures that every product leaving our facility meets the highest international standards of reliability and performance. We pride ourselves on fostering a culture of innovation, integrity, and continuous improvement, making us one of the most sought-after employers for professionals seeking meaningful career opportunities in Eswatini.

We believe that our people are our greatest asset. By investing in cutting-edge technology and sustainable manufacturing processes, we ensure that our operations remain at the forefront of the industry. Whether we are developing new hardware components or optimizing existing production lines, our goal remains the same: to provide world-class service and products that enhance the lives of our customers. If you are looking for employment in Eswatini within a high-growth, technologically advanced environment, Safaricom Eswatini offers a platform for professional excellence.

Job Overview

The Senior Quality Assurance Manager will play a pivotal role in maintaining the integrity and excellence of our manufacturing output. This position is responsible for designing, implementing, and overseeing comprehensive quality management systems that ensure all products comply with both local and international regulatory standards. You will lead a team of specialists to identify potential defects, optimize production workflows, and drive continuous improvement through data-driven methodologies. This is a high-impact role that requires a strategic thinker capable of managing complex quality protocols in a fast-paced manufacturing environment.

As a leader within our operations department, you will collaborate closely with the production and engineering teams to ensure that quality is integrated into every stage of the product lifecycle. For more information on local industry trends, visit https://eswatinijobsearch.com.

Key Responsibilities

• Develop and execute comprehensive quality assurance strategies and protocols across all production lines.
• Lead and mentor a team of quality inspectors and technicians to ensure rigorous adherence to standards.
• Conduct regular audits of manufacturing processes to identify areas for optimization and risk mitigation.
• Implement Six Sigma or Lean manufacturing principles to reduce waste and improve product consistency.
• Manage relationships with external regulatory bodies to ensure full compliance with Eswatini industrial laws.
• Analyze production data to identify trends, root causes of defects, and opportunities for process enhancement.
• Oversee the calibration and maintenance of all testing and measurement equipment.

Required Skills

• Advanced expertise in ISO 9001 standards and quality management systems (QMS).
• Strong analytical and problem-solving skills with a focus on root cause analysis.
• Exceptional leadership and team management capabilities.
• Proficiency in statistical process control (SPC) and data analysis software.
• Excellent communication skills for reporting to executive management and coordinating with production teams.
• Deep understanding of manufacturing safety and environmental compliance protocols.

Education

Candidates must possess a Master’s Degree in Industrial Engineering, Quality Management, or a closely related technical field. A Bachelor’s degree in a relevant engineering discipline will be considered alongside significant professional experience.

Experience

A minimum of 7 to 10 years of progressive experience in quality assurance within a large-scale manufacturing or high-tech production environment is required. Proven experience in managing large teams and implementing complex quality frameworks is essential for success in this role.

Salary

The monthly salary for this position ranges from 45,000 SSP to 65,000 SSP, depending on experience and qualifications.

Benefits

• Comprehensive medical insurance coverage for the employee and dependents.
• Performance-based annual bonuses and incentives.
• Generous paid time off and sick leave.
• Retirement fund contributions and financial planning assistance.
• Subsidized meal plans and transport allowances.

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Training

• Advanced Six Sigma Black Belt certification programs.
• Leadership and strategic management workshops.
• Specialized training on new ISO regulatory updates.
• Continuous professional development in industrial automation.

Working Environment

The working environment is a blend of a modern corporate office and a high-tech manufacturing facility. You will be expected to spend time on the production floor to observe processes and conduct audits. We maintain a highly organized, safety-first environment that prioritizes the well-being of all staff members. This role is ideal for someone who thrives in a structured yet dynamic setting where precision is paramount.

Application Process

Interested candidates should submit their updated CV and a cover letter detailing their relevant experience through our official recruitment portal. Please note that only shortlisted candidates will be contacted for interviews. This is a premier job vacancy in Eswatini for those looking to advance their careers in industrial management.

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Equal Opportunity Statement

Safaricom Eswatini is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of race, religion, gender, or disability. We encourage all qualified candidates to apply and contribute to our mission of excellence.