Job Description
Position: Pharmaceutical Quality Assurance Manager
Company: Pfizer
Location: Manzini, Eswatini
Experience: 5+ years in pharmaceutical quality assurance
Education: Bachelor’s degree in Pharmacy, Chemistry, or related field
Employment Type: Full-time
Industry: Pharmaceuticals
Department: Quality Assurance
Salary: SSP 250,000 – SSP 350,000 per month
Vacancies:1
Company Overview
Pfizer is a global leader in innovative medicines, vaccines, and consumer health products, committed to improving health outcomes worldwide. With a strong presence in Africa, Pfizer operates state‑of‑the‑art facilities and collaborates with local partners to ensure the highest standards of product quality and safety. As part of its expansion in Eswatini, Pfizer seeks to attract top talent to drive excellence in pharmaceutical manufacturing and compliance. This role offers a unique opportunity to contribute to a world‑class organization while supporting the growth of the healthcare sector in Eswatini. Candidates will be part of a dynamic team that values integrity, scientific rigor, and continuous improvement, making it an ideal environment for professionals seeking career advancement in the pharmaceutical industry. The position aligns with the broader goal of creating sustainable employment and fostering skill development in the region, reinforcing Pfizer’s commitment to local communities and the global mission of delivering breakthrough therapies.
Job Overview
The Pharmaceutical Quality Assurance Manager will lead the QA function for Pfizer’s manufacturing site in Manzini, ensuring compliance with international regulatory standards, Good Manufacturing Practices (GMP), and internal quality policies. This role is pivotal in overseeing product release, audit readiness, and continuous improvement initiatives. The manager will collaborate with cross‑functional teams, including Production, Validation, Regulatory Affairs, and Supply Chain, to maintain product integrity and meet market demands. The successful candidate will be responsible for developing and implementing robust quality systems, managing risk assessments, and driving a culture of quality throughout the organization. For more information about Pfizer’s commitment to quality and innovation, visit the main website https://eswatinijobsearch.com.
Key Responsibilities
- Develop, implement, and maintain comprehensive QA policies and procedures aligned with GMP and local regulations.
- Lead product release activities, ensuring all batches meet quality specifications before distribution.
- Coordinate internal and external audits, including regulatory inspections, and address findings promptly.
- Manage deviation investigations, root cause analyses, and corrective and preventive actions (CAPA).
- Oversee change control processes to evaluate impact on product quality and compliance.
- Drive continuous improvement projects using Lean, Six Sigma, and risk‑based approaches.
- Mentor and train QA staff, fostering a high‑performance culture focused on quality excellence.
- Collaborate with Production, Validation, and Regulatory Affairs to ensure seamless product lifecycle management.
- Prepare and present quality performance metrics to senior leadership.
Required Skills
- In‑depth knowledge of GMP, ICH guidelines, and local regulatory requirements.
- Strong analytical and problem‑solving abilities with a data‑driven mindset.
- Excellent communication and interpersonal skills for effective cross‑functional collaboration.
- Proficiency in quality management software and document control systems.
- Leadership experience with the ability to inspire and develop teams.
- Project management expertise, including planning, execution, and monitoring.
Education
A Bachelor’s degree in Pharmacy, Chemistry, Pharmaceutical Sciences, or a related discipline is required. Advanced degrees (MSc, PhD) or professional certifications such as Certified Quality Auditor (CQA) or Certified Pharmaceutical GMP Professional (CPGP) are highly desirable and will be considered an advantage during the selection process.
Experience
Candidates must have a minimum of five years of progressive experience in pharmaceutical quality assurance, with at least two years in a supervisory or managerial capacity. Experience in a multinational pharmaceutical environment and exposure to global regulatory agencies (FDA, EMA, WHO) will be viewed favorably.
Salary
The compensation package ranges from SSP 250,000 to SSP 350,000 per month, commensurate with experience and qualifications. The package includes performance‑based incentives, health insurance, pension contributions, and other statutory benefits in line with Eswatini labor regulations.
Benefits
- Comprehensive medical and dental coverage for employee and dependents.
- Retirement savings plan with employer matching contributions.
- Annual performance bonus linked to quality and operational targets.
- Paid parental leave, annual leave, and sick leave in accordance with local law.
- Professional development allowance for certifications and conferences.
- Employee assistance program and wellness initiatives.
Training
- On‑boarding program covering Pfizer’s quality systems, corporate values, and compliance expectations.
- Continuous training in GMP, risk management, and advanced quality tools.
- Leadership development workshops to enhance managerial competencies.
- Access to global e‑learning platforms for ongoing skill enhancement.
Working Environment
Pfizer offers a modern, safety‑focused manufacturing facility equipped with cutting‑edge technology. The work environment promotes collaboration, transparency, and a strong commitment to employee well‑being. Employees benefit from a diverse and inclusive culture that respects local customs while embracing global best practices.
Application Process
Interested candidates should submit their application through the online portal on the Pfizer careers page. The application must include a current resume, a cover letter outlining relevant experience, and copies of relevant certifications. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for a virtual interview. For additional career resources and to explore other opportunities in the region, visit https://www.southafricajobsearch.com/.
Equal Opportunity Statement
Pfizer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. This position supports the broader goal of fostering Employment in Eswatini and contributes to the nation’s economic development.