Job Description
Position:Logistics Coordinator
Company:DHL Express
Location:Lobamba, Eswatini
Experience:2-4 years in logistics coordination or supply chain management
Education:Bachelor’s degree in Business Administration, Logistics, Supply Chain Management or related field
Employment Type:Full-time
Industry:Logistics & Supply Chain
Department:Operations
Salary:SSP 12,000 – 18,000 per month
Vacancies:1
Company Overview
DHL Express is a world‑leading logistics company with a strong presence in Eswatini, offering international shipping, express parcel services, and supply chain solutions. With a commitment to innovation, sustainability, and customer satisfaction, DHL has built a reputation for reliable, fast, and secure delivery across borders. In Lobamba, DHL operates a regional hub that connects local businesses to global markets, supporting the growth of Eswatini’s economy. The company invests heavily in technology, employee development, and community initiatives, making it an attractive employer for professionals seeking a dynamic career in logistics. As part of DHL’s mission to connect people and improve lives, the organization continuously seeks talent that embraces agility, teamwork, and a passion for excellence. This role contributes directly to DHL’s vision of being the logistics partner of choice in Eswatini and beyond, offering ample opportunities for career progression and skill enhancement.
Job Overview
The Logistics Coordinator will play a pivotal role in managing the end‑to‑end flow of goods through DHL’s Lobamba hub. Responsible for coordinating inbound and outbound shipments, optimizing routing, and ensuring compliance with customs regulations, the coordinator will act as the central point of contact for internal teams, customers, and external partners. This position requires strong analytical abilities, attention to detail, and the capacity to handle multiple priorities in a fast‑paced environment. By leveraging DHL’s advanced tracking systems and data analytics tools, the coordinator will identify opportunities for process improvement, reduce transit times, and enhance overall service quality. The role also supports DHL’s commitment to sustainability by promoting efficient load planning and minimizing carbon emissions. Candidates will gain exposure to international logistics operations, develop a deep understanding of supply chain dynamics, and contribute to DHL’s reputation for excellence in Eswatini Jobs and beyond.
Key Responsibilities
- Coordinate daily inbound and outbound shipments, ensuring timely dispatch and delivery.
- Monitor shipment status using DHL’s tracking platform and proactively resolve delays.
- Prepare and verify shipping documentation, including customs declarations and commercial invoices.
- Collaborate with freight forwarders, customs brokers, and local carriers to optimize routing.
- Maintain accurate inventory records and conduct regular stock reconciliations.
- Analyze logistics data to identify bottlenecks and recommend process enhancements.
- Ensure compliance with local regulations, safety standards, and DHL’s operational policies.
- Provide exceptional customer service by responding to inquiries and handling complaints professionally.
- Support the implementation of sustainability initiatives such as load consolidation and eco‑friendly packaging.
Required Skills
- Strong organizational and multitasking abilities.
- Excellent communication skills in English; proficiency in SiSwati is a plus.
- Proficiency with logistics software (e.g., DHL ProView, SAP TM) and Microsoft Office Suite.
- Analytical mindset with the ability to interpret data and generate actionable insights.
- Problem‑solving orientation and ability to work under pressure.
- Attention to detail and commitment to accuracy.
- Team player with a collaborative approach.
Education
A Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related discipline is required. Relevant certifications such as Certified International Trade Professional (CITP) or Lean Six Sigma are advantageous.
Experience
Applicants should have 2‑4 years of hands‑on experience in logistics coordination, freight forwarding, or supply chain operations, preferably within an international logistics environment.
Salary
The position offers a competitive salary range of SSP 12,000 to SSP 18,000 per month, commensurate with experience and qualifications. Performance‑based bonuses and incentives are also part of the compensation package.
Benefits
- Comprehensive health insurance coverage.
- Retirement savings plan.
- Paid annual leave and public holidays.
- Employee assistance program.
- Discounted shipping rates for personal use.
Training
- On‑boarding program covering DHL systems, safety protocols, and customer service standards.
- Continuous learning opportunities through DHL Academy, including courses on customs compliance, advanced logistics planning, and leadership development.
- Access to industry certifications and workshops.
Working Environment
The role is based in DHL’s modern Lobamba facility, featuring state‑of‑the‑art warehousing technology, climate‑controlled storage, and a collaborative office space. Employees benefit from a safety‑first culture, supportive management, and a diverse, inclusive team that values innovation and continuous improvement.
Application Process
Interested candidates should submit their application through the DHL careers portal. Please include a tailored resume and a cover letter highlighting your relevant experience. For more information about DHL Eswatini and to explore other career opportunities, visit our dedicated job portal. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for an interview.
Equal Opportunity Statement
DHL Express is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. All qualified applicants will receive consideration for employment without discrimination.