Supply Chain Analyst Job Vacancy in Mbabane, Eswatini – Logistics & Supply Chain

Job Description

Position: Supply Chain Analyst

Company: DHL Express

Location: Mbabane, Eswatini

Experience: 2-4 years

Education: Bachelor’s degree in Supply Chain Management, Business Administration, or related field

Employment Type: Full-time

Industry: Logistics & Supply Chain

Department: Operations

Salary: SSP 150,000 – 250,000 per month

Vacancies:1

Company Overview

DHL Express is a globally recognised leader in international shipping, courier services and supply chain solutions. With a strong presence across Africa, DHL has been instrumental in connecting businesses in Eswatini to worldwide markets. The company’s commitment to innovation, sustainability and customer centricity makes it an ideal employer for professionals seeking dynamic career growth. As part of DHL’s Eswatini hub, employees enjoy exposure to cutting‑edge logistics technology, collaborative teamwork and a culture that values diversity and continuous improvement. This role contributes directly to DHL’s mission of delivering excellence in every parcel, document and freight movement across the region.

Job Overview

The Supply Chain Analyst will support DHL’s end‑to‑end logistics operations in Eswatini, focusing on data‑driven decision making, process optimisation and performance monitoring. You will work closely with the Operations, Sales and Customer Service teams to ensure seamless flow of goods, accurate forecasting and efficient inventory management. This position offers a unique opportunity to influence strategic initiatives, enhance operational efficiency and contribute to DHL’s reputation as a top logistics provider in the region. For more information about DHL’s career opportunities, visit our dedicated job portal. This role is a key component of DHL’s commitment to creating high‑impact jobs in Eswatini and supporting the country’s growing logistics sector.

Key Responsibilities

• Analyse supply chain data to identify trends, bottlenecks and opportunities for cost reduction.
• Develop and maintain performance dashboards for inbound and outbound logistics processes.
• Collaborate with warehouse managers to optimise inventory levels and reduce excess stock.
• Support demand forecasting activities by integrating sales forecasts, market intelligence and historical data.
• Prepare regular reports for senior management highlighting key performance indicators (KPIs) such as on‑time delivery, order accuracy and transit times.
• Assist in the implementation of process improvement projects using Lean and Six Sigma methodologies.
• Coordinate with customs and regulatory authorities to ensure compliance with import/export regulations.
• Provide analytical support for pricing, tariff negotiations and service level agreements.
• Monitor carrier performance and recommend corrective actions when service standards are not met.

Required Skills

• Strong analytical and quantitative skills with proficiency in Excel, SQL or similar data analysis tools.
• Excellent communication skills, both written and verbal, to convey complex data insights to non‑technical stakeholders.
• Ability to work independently and as part of a cross‑functional team in a fast‑paced environment.
• Knowledge of logistics processes, freight forwarding, and supply chain best practices.
• Attention to detail and a proactive problem‑solving mindset.
• Familiarity with ERP systems (e.g., SAP, Oracle) is an advantage.

Education

A bachelor’s degree in Supply Chain Management, Business Administration, Logistics, Economics or a related discipline is required. Candidates with additional certifications such as APICS CPIM, CSCP or Lean Six Sigma Green Belt will be given preference.

Experience

Applicants should have 2‑4 years of relevant experience in supply chain analysis, logistics operations, or a similar role within a multinational environment. Experience in the African logistics market or exposure to customs procedures in Eswatini is highly valued.

Salary

The compensation package ranges from SSP 150,000 to SSP 250,000 per month, commensurate with experience and qualifications. Salary is paid monthly and includes statutory benefits as per Eswatini labour law.

Benefits

• Comprehensive health insurance covering medical, dental and vision.
• Retirement savings plan with company matching contributions.
• Paid annual leave, sick leave and public holidays in line with Eswatini regulations.
• Performance‑based bonuses and incentive schemes.
• Employee assistance program and wellness initiatives.
• Opportunities for international assignments and career mobility within DHL’s global network.

Training

• Onboarding program covering DHL’s systems, safety protocols and corporate culture.
• Access to DHL’s internal learning platform for continuous skill development.
• Support for professional certifications such as APICS, PMP or Six Sigma.
• Regular workshops on data analytics, supply chain optimization and emerging logistics technologies.

Working Environment

DHL offers a modern, collaborative workspace in Mbabane equipped with the latest technology tools. The culture promotes innovation, teamwork and a strong focus on customer satisfaction. Employees enjoy a supportive environment that encourages knowledge sharing, mentorship and a healthy work‑life balance.

Application Process

Interested candidates should submit their application through the DHL careers portal. The process includes an online questionnaire, submission of a detailed CV and a cover letter outlining your motivation for the role. Shortlisted applicants will be invited to a virtual interview followed by an assessment centre in Mbabane. Successful candidates will receive an offer letter outlining terms of employment.

Equal Opportunity Statement

DHL Express is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees are valued, respected and given the chance to thrive regardless of gender, race, religion, age, disability or sexual orientation. Our recruitment practices are designed to ensure fairness and transparency for all applicants.