Store Operations Manager Job Vacancy in Simunye, Eswatini – Retail

Manager
Simunye
September 1, 2026
Full Time
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Job Description

Position:Store Operations Manager

Company:Shoprite Holdings

Location:Simunye, Eswatini

Experience:5+ years in retail management

Education:Bachelor’s degree in Business Administration or related field

Employment Type:Full-time

Industry:Retail

Department:Operations

Salary:SSP 30,000 – 45,000 per month

Vacancies:1

Company Overview

Shoprite Holdings is a leading African retail giant with a strong footprint across Southern Africa, including a modern hyper‑store in Simunye, Eswatini. The company is renowned for offering quality groceries, fresh produce, and household essentials at competitive prices. As part of its commitment to community development, Shoprite creates sustainable employment opportunities and invests in local suppliers, making it a top choice for career‑focused professionals seeking growth in the retail sector.

With a focus on customer satisfaction and operational excellence, Shoprite has consistently been recognized as an employer of choice in Eswatini. The organization values diversity, innovation, and continuous improvement, aligning its business goals with the broader economic development of the region. This makes the role an attractive prospect for candidates looking for long‑term career advancement in Eswatini Jobs.

Shoprite’s corporate culture emphasizes teamwork, integrity, and a passion for delivering value to shoppers. Employees benefit from a supportive environment that encourages learning, mentorship, and the pursuit of excellence, positioning the company as a leader in Employment in Eswatini.

Job Overview

The Store Operations Manager will oversee all aspects of daily store performance, ensuring that sales targets, customer service standards, and operational procedures are met or exceeded. This role is pivotal in driving profitability, managing staff, and maintaining the high standards expected by shoppers. The successful candidate will lead a dynamic team, optimize inventory management, and implement strategic initiatives that enhance the overall shopping experience.

For more information about Shoprite’s career pathways, visit our main recruitment portal at https://eswatinijobsearch.com. Additional resources for regional job seekers are available at https://sierraleonejobsearch.com/ and https://somaliajobsearch.com/. This position represents a prime example of Career Opportunities in Eswatini and Hiring in Eswatini.

Key Responsibilities

  • Lead and motivate a team of 30+ staff members, including department supervisors and sales associates.
  • Develop and execute weekly and monthly sales plans to achieve revenue targets.
  • Monitor inventory levels, coordinate with the supply chain team, and reduce shrinkage.
  • Ensure compliance with health, safety, and food handling regulations.
  • Analyze store performance metrics and implement corrective actions as needed.
  • Maintain visual merchandising standards and oversee store layout optimization.
  • Foster a customer‑centric culture that drives repeat business and loyalty.

Required Skills

  • Strong leadership and people‑management abilities.
  • Excellent analytical and problem‑solving skills.
  • Proficiency in retail management software and Microsoft Office Suite.
  • Effective communication and interpersonal skills.
  • Ability to work under pressure and meet tight deadlines.
  • Commitment to delivering outstanding customer service.

Education

A Bachelor’s degree in Business Administration, Retail Management, or a related discipline is required. Relevant certifications in supply chain or store operations are advantageous and demonstrate a commitment to professional development.

Experience

Applicants must have a minimum of five years of progressive experience in retail management, with at least two years in a supervisory or managerial capacity. Experience in a multi‑department store environment is highly preferred.

Salary

The compensation package ranges from SSP 30,000 to SSP 45,000 per month, commensurate with experience and qualifications. Performance‑based bonuses and incentives are also part of the total rewards structure.

Benefits

  • Comprehensive health and medical coverage.
  • Retirement savings plan with employer contributions.
  • Employee discount on store merchandise.
  • Paid annual leave and statutory holidays.
  • Opportunities for career progression within the Shoprite network.

Training

  • On‑boarding program covering store policies and systems.
  • Leadership development workshops.
  • Continuous product knowledge sessions.
  • Safety and compliance certification courses.

Working Environment

The Store Operations Manager will work in a vibrant, fast‑paced retail setting that values teamwork and customer focus. The role involves both office‑based planning and floor‑level interaction, providing a balanced mix of strategic and hands‑on responsibilities.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online application portal. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for an interview.

Equal Opportunity Statement

Shoprite Holdings is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment.

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