Quality Assurance Manager Job Vacancy in Manzini, Eswatini – Food & Beverage

Job Description

Position:Quality Assurance Manager

Company:Nestlé Eswatini

Location:Manzini, Eswatini

Experience:5+ years in food quality assurance

Education:Bachelor’s degree in Food Science, Chemistry, or related field

Employment Type:Full-time

Industry:Food & Beverage

Department:Quality Assurance

Salary:SSP 250,000 – 350,000 per month

Vacancies:1

Company Overview

Nestlé Eswatini is a leading subsidiary of the global food and nutrition powerhouse Nestlé, operating across more than 190 countries. In Eswatini, Nestlé has a long‑standing commitment to delivering high‑quality dairy, coffee, and cereal products that meet the nutritional needs of local families while adhering to the highest safety standards. The company invests heavily in sustainable sourcing, community development, and innovative manufacturing processes, making it a top employer for professionals seeking meaningful career growth. As part of Nestlé’s global network, employees benefit from world‑class training, cross‑border collaboration, and a culture that values diversity, integrity, and continuous improvement. This role offers a unique opportunity to contribute to the success of a respected brand while advancing the standards of food safety in Eswatini.

Job Overview

The Quality Assurance Manager will lead Nestlé Eswatini’s quality systems, ensuring that all products comply with local regulations, international standards, and Nestlé’s internal policies. Reporting to the Regional Quality Director, the manager will oversee a team of quality engineers and technicians, drive continuous improvement initiatives, and act as the primary liaison with regulatory bodies. This position is central to maintaining consumer trust and supporting Nestlé’s mission of “Good Food, Good Life” in the Eswatini market. Candidates will play a pivotal role in safeguarding product integrity, reducing waste, and enhancing operational efficiency, thereby contributing directly to the company’s competitive advantage.

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Key Responsibilities

• Develop, implement, and maintain the Quality Management System (QMS) in alignment with ISO 9001, ISO 22000, and local food safety regulations.
• Lead internal and external audits, ensuring corrective actions are identified, tracked, and closed on time.
• Monitor critical control points (CCPs) throughout production, conducting risk assessments and root‑cause analyses.
• Collaborate with R&D, Production, and Supply Chain teams to embed quality by design principles into new product launches.
• Prepare and present comprehensive quality reports to senior management, highlighting trends, non‑conformities, and improvement opportunities.
• Manage supplier qualification and performance monitoring to guarantee raw material compliance.
• Drive continuous improvement projects using Lean Six Sigma methodologies to reduce defects and enhance efficiency.

Required Skills

• Strong knowledge of food safety standards (ISO 22000, HACCP, GFSI).
• Proven leadership and team‑development abilities.
• Excellent analytical and problem‑solving skills, with proficiency in statistical tools.
• Effective communication skills for cross‑functional collaboration and stakeholder engagement.
• Ability to manage multiple projects simultaneously while meeting strict deadlines.

Education

A Bachelor’s degree in Food Science, Chemistry, Microbiology, or a related discipline is required. A Master’s degree or professional certifications such as Certified Quality Auditor (CQA) or HACCP Practitioner are highly desirable and will be considered an advantage during the selection process.

Experience

Applicants must have a minimum of five years of progressive experience in quality assurance within the food and beverage manufacturing sector. Prior experience managing audit programs, leading cross‑functional quality projects, and interfacing with regulatory agencies is essential. Experience in a multinational environment is preferred, as it demonstrates the ability to operate within Nestlé’s global quality framework.

Salary

The successful candidate will receive a competitive salary ranging from SSP 250,000 to SSP 350,000 per month, commensurate with experience and qualifications. In addition, Nestlé offers performance‑based bonuses, health insurance, and a comprehensive retirement plan.

Benefits

• Medical and dental coverage for employee and dependents.
• Generous paid leave, including annual, sick, and parental leave.
• Employee assistance program and wellness initiatives.
• Company‑sponsored transportation allowance.
• Access to Nestlé’s global employee discount program.

Training

• On‑boarding program covering Nestlé’s quality standards and corporate culture.
• Continuous professional development through Nestlé Academy courses.
• Opportunities to attend international conferences and certification workshops.
• Mentorship from senior quality leaders across the Nestlé network.

Working Environment

Nestlé Eswatini provides a modern, safety‑focused manufacturing facility equipped with state‑of‑the‑art laboratories and production lines. The work culture emphasizes collaboration, innovation, and respect for diversity. Employees enjoy a supportive environment where ideas are welcomed, and achievements are recognized. The company’s commitment to sustainability is reflected in its waste‑reduction programs and community outreach initiatives, making it an employer of choice for socially conscious professionals.

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Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the Nestlé careers portal. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for a virtual interview followed by an on‑site assessment. Please ensure that your application clearly demonstrates how you meet the required qualifications and why you are passionate about contributing to Nestlé’s quality excellence in Eswatini.

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Equal Opportunity Statement

Nestlé Eswatini is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees are valued, respected, and given the chance to thrive. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. Join us and be part of a team that drives sustainable growth and delivers high‑quality products to consumers across Eswatini.