Logistics Operations Manager Job Vacancy in Sidvokodvo, Eswatini – Logistics

Job Description

Position: Logistics Operations Manager

Company: DHL Express

Location: Sidvokodvo, Eswatini

Experience: 5+ years in logistics, supply chain, and operations management

Education: Bachelor’s degree in Business Administration, Logistics, Supply Chain Management or related field

Employment Type: Full-time

Industry: Logistics

Department: Operations

Salary: SSP 150,000 – SSP 250,000 per month

Vacancies:1

Company Overview

DHL Express is a world‑leading logistics company with a strong presence in over 220 countries and territories. In Eswatini, DHL provides comprehensive express shipping, freight forwarding, and supply chain solutions that connect local businesses to global markets. The company is renowned for its innovative technology platforms, customer‑centric culture, and commitment to sustainability. As part of DHL’s regional network, the Sidvokodvo hub plays a critical role in facilitating efficient cargo movement across Southern Africa, supporting both import and export activities for a diverse range of industries. Joining DHL means becoming part of a dynamic team that values continuous improvement, safety, and professional growth, making it an attractive destination for ambitious professionals seeking career advancement in the logistics sector.

Job Overview

The Logistics Operations Manager will lead the day‑to‑day activities of the Sidvokodvo logistics hub, ensuring seamless coordination of inbound and outbound shipments, warehouse operations, and transportation planning. This role is pivotal in optimizing processes, maintaining high service standards, and driving cost‑effective solutions that align with DHL’s global best practices. The successful candidate will collaborate closely with cross‑functional teams, including customer service, customs, and IT, to deliver reliable and timely logistics services. For more information about DHL’s operations and culture, visit https://eswatinijobsearch.com/. This position offers a unique opportunity to contribute to the growth of Eswatini Jobs while enhancing the efficiency of a leading logistics provider.

Key Responsibilities

• Oversee all warehouse and distribution activities to ensure on‑time order fulfillment.
• Develop and implement operational SOPs that improve productivity and reduce errors.
• Manage a team of supervisors, coordinators, and frontline staff, providing coaching and performance feedback.
• Coordinate with transportation partners to optimize routing, load planning, and delivery schedules.
• Monitor key performance indicators (KPIs) such as order accuracy, transit time, and cost per shipment.
• Ensure compliance with customs regulations, safety standards, and DHL’s quality policies.
• Lead continuous improvement initiatives using Lean and Six Sigma methodologies.

Required Skills

• Strong leadership and people‑management capabilities.
• Excellent analytical and problem‑solving skills.
• Proficiency in logistics management software and Microsoft Office Suite.
• Effective communication and stakeholder‑engagement abilities.
• Knowledge of international trade regulations and customs procedures.
• Ability to work under pressure and meet tight deadlines.

Education

A bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related discipline is required. Relevant professional certifications such as APICS CPIM, CSCMP SCPro, or Lean Six Sigma are advantageous and demonstrate a commitment to industry best practices.

Experience

Candidates must have a minimum of five years of progressive experience in logistics, warehousing, or supply chain operations, with at least two years in a supervisory or managerial role. Experience in a multinational logistics environment and exposure to e‑commerce fulfillment are highly valued.

Salary

The role offers a competitive salary range of SSP 150,000 to SSP 250,000 per month, commensurate with experience and qualifications. Performance‑based incentives and annual bonuses are also part of the compensation package.

Benefits

• Comprehensive health insurance covering medical, dental, and vision.
• Retirement savings plan with employer contributions.
• Paid annual leave, sick leave, and public holidays.
• Employee assistance program and wellness initiatives.
• Opportunities for international assignments and career mobility within DHL’s global network.

Training

• Onboarding program covering DHL’s systems, safety protocols, and customer service standards.
• Access to DHL’s internal learning platform for continuous skill development.
• Leadership development workshops and mentorship programs.
• Certification support for logistics and supply chain qualifications.

Working Environment

The Sidvokodvo hub provides a modern, safety‑focused workplace equipped with state‑of‑the‑art material handling equipment and advanced tracking technologies. DHL promotes a collaborative culture where teamwork, innovation, and respect are core values. Employees enjoy a supportive environment that encourages open communication, diversity, and work‑life balance, making it an ideal setting for professionals seeking meaningful Employment in Eswatini.

Application Process

Interested candidates should submit their application through the DHL Careers portal. The process includes an online questionnaire, submission of a detailed CV, and a cover letter highlighting relevant experience. Shortlisted applicants will be invited to a virtual interview followed by an on‑site assessment at the Sidvokodvo facility. DHL aims to complete the hiring cycle within four weeks, ensuring a swift and transparent experience for all applicants.

Equal Opportunity Statement

DHL Express is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees are valued regardless of gender, race, religion, age, disability, or sexual orientation. Our hiring practices reflect our dedication to fairness, and we encourage qualified candidates from all backgrounds to apply for this exciting Logistics Operations Manager role, contributing to the growth of Hiring in Eswatini.