Job Description

Specialist – Products and Systems UAT, Fintech Operations

Company: MTN Mobile Money Eswatini
Location: Mbabane, Eswatini
Job Type: Full-Time
Department: Fintech Operations & Digital Products
Experience: 4–8 Years
Salary: SZL 420,000 – SZL 720,000 per annum

Company Overview

MTN Mobile Money Eswatini is a leading digital financial services provider delivering innovative mobile payments, merchant solutions, digital banking services, and financial technology products. The organization is seeking a Specialist – Products and Systems UAT to support product testing, system implementation, operational excellence, and fintech innovation initiatives.

This role is suitable for professionals seeking Fintech Jobs in Eswatini, Digital Banking Jobs in Mbabane, and UAT Testing Jobs in Eswatini.

Position Summary

The Specialist – Products and Systems UAT will be responsible for managing User Acceptance Testing (UAT), validating new fintech products, ensuring operational readiness, and supporting digital transformation projects. The role works closely with technology teams, vendors, product managers, compliance units, and business stakeholders to ensure successful product deployments.

Candidates interested in broader employment opportunities can explore Fintech Jobs in Eswatini for additional vacancies across the financial and technology sectors.

Key Responsibilities

• Plan and execute User Acceptance Testing (UAT) activities for fintech products.
• Develop test scenarios, scripts, and testing documentation.
• Validate mobile money platforms, payment gateways, and digital financial systems.
• Coordinate defect identification, logging, tracking, and resolution processes.
• Support implementation of new fintech products and services.
• Work closely with software development teams and system vendors.
• Ensure operational readiness before product launches.
• Perform system integration testing and business process validation.
• Monitor post-implementation performance and system stability.
• Assist with product enhancements and system upgrades.
• Prepare testing reports and stakeholder presentations.
• Support regulatory and compliance testing requirements.
• Contribute to process automation and digital innovation initiatives.

Education Requirements

• Bachelor’s Degree in Information Technology, Computer Science, Information Systems, Finance, Business Technology, or related discipline.
• Professional certifications in Software Testing, Agile, Scrum, Fintech, or Project Management will be advantageous.

Experience Requirements

• Minimum 4 years of experience in fintech, banking technology, digital payments, or software testing environments.
• Experience with UAT, system implementation, and digital financial services.
• Knowledge of mobile money, digital wallets, payment systems, and API integrations.
• Experience working with cross-functional project teams.

Technical Skills

• User Acceptance Testing (UAT).
• System Integration Testing (SIT).
• Digital payment platforms.
• Mobile money systems.
• Core banking integration.
• SQL and database fundamentals.
• Business process mapping.
• Agile and Scrum methodologies.
• Product lifecycle management.
• Incident and defect management.

Training and Professional Development

The successful candidate will receive:

• Fintech product certification programs.
• Digital payments and financial technology workshops.
• Agile project management training.
• Product management development courses.
• Advanced testing and automation training.

Professionals exploring fintech opportunities across Africa may also review openings through Fintech Jobs in Nigeria where digital financial services continue to expand rapidly.

Compensation and Benefits

• Competitive salary package.
• Annual performance incentives.
• Medical aid coverage.
• Pension contribution scheme.
• Mobile and internet allowance.
• Professional certification sponsorship.
• Training and development opportunities.
• Career progression within the fintech division.

Key Performance Indicators

• UAT completion within project timelines.
• Defect resolution efficiency.
• Product launch success rates.
• Operational readiness scores.
• System stability after deployment.
• Stakeholder satisfaction levels.

Work Environment

The position operates within a fast-paced fintech ecosystem supporting digital transformation initiatives, payment innovation, customer experience enhancements, and financial inclusion programs. The successful candidate will collaborate with local and regional teams while managing multiple concurrent projects.

Professionals interested in regional technology opportunities may also find suitable roles through Fintech Jobs in Zambia within banking technology and digital finance sectors.

Likewise, candidates exploring East African fintech careers can review opportunities at Fintech Jobs in Kenya for emerging digital payment and innovation roles.

Application Process

Interested applicants should submit:

• Updated Curriculum Vitae (CV).
• Cover Letter.
• Academic and professional certificates.
• Proof of relevant certifications.
• Contact details of three professional referees.

Only shortlisted candidates will be contacted for interviews.