EdTech Implementation Specialist Job Vacancy in Matsapha, Eswatini – Education Technology

Job Description

Position: EdTech Implementation Specialist

Company: Microsoft

Location: Matsapha, Eswatini

Experience: 5+ years in educational technology implementation and project management

Education: Bachelor’s degree in Education, Information Technology, or related field

Employment Type: Full-time

Industry: Education Technology

Department: Implementation Services

Salary: SSP 250,000 – 350,000 per month

Vacancies:1

Company Overview

Microsoft is a global leader in software, cloud services, and innovative technology solutions. With a strong commitment to empowering every person and organization on the planet, Microsoft has a growing presence in Africa, including strategic initiatives in Eswatini. The company partners with local ministries of education, universities, and private schools to drive digital transformation, improve learning outcomes, and bridge the technology gap. Microsoft’s mission aligns with national goals for digital inclusion, making it an ideal employer for professionals seeking to make a lasting impact on education across Eswatini.

Through its regional hub, Microsoft supports a wide range of programs such as Microsoft 365 Education, Azure for Education, and the Microsoft Learn platform. These initiatives create a vibrant ecosystem where educators, students, and administrators can access cutting‑edge tools, professional development, and cloud‑based resources. As part of its expansion strategy, Microsoft is investing in local talent, fostering a culture of innovation, and offering career pathways that combine technical expertise with a passion for social impact.

Job Overview

The EdTech Implementation Specialist will lead the deployment of Microsoft’s education solutions across schools, colleges, and training centers in Eswatini. This role involves collaborating with school administrators, teachers, and IT staff to design, configure, and roll out cloud‑based learning environments that enhance classroom experiences and support remote instruction. The specialist will act as a trusted advisor, ensuring that each implementation aligns with the institution’s pedagogical goals, technical infrastructure, and budgetary constraints.

For more information about Microsoft’s education portfolio, visit the main website: https://eswatinijobsearch.com.

Additional resources for regional job markets can be found at https://southsudanjobsearch.com/ and https://botswanajobsearch.com/.

Key Responsibilities

• Assess institutional needs and develop customized implementation plans for Microsoft education products.
• Configure Azure Active Directory, Microsoft Teams, and OneNote Class Notebooks to meet security and accessibility standards.
• Conduct on‑site and virtual training sessions for teachers, administrators, and support staff.
• Collaborate with local internet service providers to ensure reliable connectivity for cloud services.
• Monitor deployment progress, troubleshoot technical issues, and provide post‑implementation support.
• Gather feedback, generate usage analytics, and recommend continuous improvement strategies.
• Maintain detailed documentation of configurations, training materials, and project timelines.
• Represent Microsoft at education conferences, workshops, and community events in Eswatini.

Required Skills

• Strong knowledge of Microsoft 365 Education, Azure, and related cloud services.
• Proven experience in project management, preferably with PMP or PRINCE2 certification.
• Excellent communication and presentation abilities in English; proficiency in siSwati is a plus.
• Ability to translate technical concepts into practical classroom applications.
• Problem‑solving mindset with a focus on user experience.
• Familiarity with local education policies and curriculum standards.

Education

A Bachelor’s degree in Education, Information Technology, Computer Science, or a related discipline is required. Advanced certifications in Microsoft technologies (e.g., Microsoft Certified: Educator, Azure Fundamentals) are highly desirable.

Experience

Candidates must have a minimum of five years’ experience implementing technology solutions in educational settings. Experience working with government or non‑profit education programs in Southern Africa will be considered an advantage.

Salary

The compensation package ranges from SSP 250,000 to SSP 350,000 per month, commensurate with experience and qualifications. Performance‑based bonuses and stock‑option opportunities may be offered.

Benefits

• Comprehensive health insurance covering medical, dental, and vision.
• Retirement savings plan with company matching contributions.
• Generous paid time off, including vacation, sick leave, and public holidays.
• Professional development budget for certifications, conferences, and courses.
• Employee assistance program and wellness initiatives.

Training

• Onboarding program covering Microsoft culture, product portfolio, and regional education strategy.
• Access to Microsoft Learn pathways for continuous skill enhancement.
• Mentorship from senior implementation consultants across the Africa region.
• Regular webinars on emerging EdTech trends and best practices.

Working Environment

Microsoft offers a collaborative, inclusive, and flexible work environment. The role combines office‑based planning at the Matsapha office with frequent travel to schools across Eswatini. Employees benefit from modern workspaces, high‑speed internet, and a culture that encourages innovation, diversity, and community engagement.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining relevant experience through the online portal on Microsoft’s careers site. Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited for a virtual interview followed by an on‑site assessment.

Equal Opportunity Statement

Microsoft is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, disability, sexual orientation, or any other protected characteristic. All qualified applicants will receive consideration for employment without regard to any protected status.