International Freight Coordinator Job Vacancy in Siphofaneni, Eswatini – Logistics & Supply Chain

Job Description

Position: International Freight Coordinator

Company: DHL Global Forwarding

Location: Siphofaneni, Eswatini

Experience: 3-5 years

Education: Bachelor’s degree in Logistics, Supply Chain Management, Business Administration or related field

Employment Type: Full-time

Industry: Logistics & Supply Chain

Department: Freight Operations

Salary: SSP 150,000 – 250,000 per month

Vacancies:1

Company Overview

DHL Global Forwarding is a leading international logistics provider with a strong presence across Africa, including Eswatini. As part of the DHL Group, the company offers end‑to‑end supply chain solutions, air and ocean freight services, customs brokerage, and warehousing. With a commitment to innovation, sustainability, and customer‑centric service, DHL has been recognized for its reliable network and cutting‑edge technology platforms that streamline freight movement. The Siphofaneni office serves as a strategic hub for regional freight coordination, supporting both local manufacturers and multinational corporations seeking efficient cross‑border logistics. Joining DHL means becoming part of a global team that values diversity, continuous improvement, and career growth, making it an attractive destination for professionals seeking dynamic opportunities in Eswatini Jobs.

Job Overview

The International Freight Coordinator will manage the end‑to‑end process of importing and exporting goods through air, sea, and land corridors. This role involves liaising with carriers, customs authorities, and internal stakeholders to ensure timely and compliant shipment execution. The coordinator will also optimize routing, monitor performance metrics, and provide proactive solutions to mitigate delays. As a key member of the Freight Operations department, you will contribute to the company’s reputation for reliability and help drive the growth of DHL’s market share in Eswatini. For more information about DHL’s career pathways, visit the official portal at https://eswatinijobsearch.com/. This position offers a unique platform to develop expertise in global logistics while supporting the economic development of Eswatini.

Key Responsibilities

• Coordinate international shipments, ensuring accurate documentation, compliance with Eswatini customs regulations, and adherence to carrier schedules.
• Maintain real‑time communication with freight forwarders, airlines, ocean carriers, and trucking partners to track cargo status.
• Prepare and validate commercial invoices, packing lists, certificates of origin, and other required export/import paperwork.
• Analyze freight costs, negotiate rates with service providers, and recommend cost‑saving initiatives.
• Monitor key performance indicators such as on‑time delivery, transit time, and incident resolution, and generate regular reports for management.
• Resolve shipment discrepancies, claims, and customer inquiries promptly and professionally.
• Collaborate with sales, warehouse, and finance teams to align freight plans with business objectives.
• Stay updated on international trade regulations, Incoterms, and industry best practices to ensure compliance.

Required Skills

• Strong knowledge of air, sea, and land freight processes and documentation.
• Excellent communication and negotiation abilities with carriers and internal stakeholders.
• Proficiency in logistics software (e.g., SAP TM, DHL’s proprietary platforms) and Microsoft Office Suite.
• Analytical mindset with the ability to interpret data and drive process improvements.
• Attention to detail and strong organizational skills to manage multiple shipments simultaneously.
• Ability to work under pressure and meet tight deadlines while maintaining high service standards.

Education

A bachelor’s degree in Logistics, Supply Chain Management, International Business, or a related discipline is required. Relevant certifications such as FIATA, IATA, or a Certified International Trade Professional (CITP) designation are advantageous.

Experience

Applicants should have 3‑5 years of hands‑on experience in freight coordination, international shipping, or customs brokerage, preferably within a multinational logistics environment.

Salary

The compensation package ranges from SSP 150,000 to SSP 250,000 per month, commensurate with experience and qualifications. Performance‑based incentives and annual reviews are part of the remuneration structure.

Benefits

• Comprehensive health insurance covering medical, dental, and vision.
• Retirement savings plan with employer contributions.
• Paid annual leave, sick leave, and public holidays.
• Professional development allowance for certifications and training.
• Employee assistance program and wellness initiatives.

Training

• Onboarding program covering DHL systems, compliance, and safety protocols.
• Continuous learning opportunities through DHL Academy and external logistics courses.
• Mentorship pairing with senior freight managers to accelerate skill development.

Working Environment

The Siphofaneni office offers a collaborative, multicultural environment with modern facilities, flexible working arrangements, and a focus on work‑life balance. Employees benefit from open‑plan workspaces, meeting rooms equipped with video‑conferencing technology, and a supportive leadership team that encourages innovation and employee engagement.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining relevant experience through the online portal on the DHL Careers website. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for a virtual interview followed by an on‑site assessment.

Equal Opportunity Statement

DHL Global Forwarding is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees are valued, respected, and given the chance to thrive regardless of gender, race, religion, or background. All qualified applicants will receive consideration for employment without discrimination.