Freight Operations Manager Job Vacancy in Nhlangano, Eswatini – Logistics & Transportation

Manager
Nhlangano
September 27, 2026
Full Time
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Job Description

Position:Freight Operations Manager

Company:DHL Express

Location:Nhlangano, Eswatini

Experience:5+ years in freight operations or logistics management

Education:Bachelor’s degree in Supply Chain Management, Logistics, Business Administration or related field

Employment Type:Full-time

Industry:Logistics & Transportation

Department:Operations

Salary:SSP 250,000 – 350,000 per annum

Vacancies:1

Company Overview

DHL Express is a global leader in international shipping and courier services, operating in more than 220 countries and territories. With a strong commitment to reliability, speed, and customer satisfaction, DHL has established a robust network across Africa, including a strategic hub in Eswatini. The company’s presence in Eswatini supports both local businesses and multinational corporations, providing end‑to‑end logistics solutions that drive economic growth. As part of DHL’s expansion strategy, the Nhlangano office plays a pivotal role in connecting the southern region of the country to regional and global supply chains, creating a dynamic environment for professionals seeking career advancement in logistics.

Job Overview

The Freight Operations Manager will lead the planning, execution, and optimization of freight movements through DHL’s Nhlangano hub. This role is responsible for ensuring timely and cost‑effective transportation of goods, managing relationships with carriers, and implementing process improvements that enhance operational efficiency. The successful candidate will collaborate closely with cross‑functional teams, including customs, warehousing, and customer service, to deliver seamless logistics solutions. For more information about DHL’s commitment to innovation and sustainability, visit https://eswatinijobsearch.com/. This position offers a unique opportunity to contribute to Eswatini Jobs and become part of a global network that values excellence and continuous improvement.

Key Responsibilities

  • Oversee daily freight operations, ensuring on‑time dispatch and delivery of shipments.
  • Develop and implement routing strategies that minimize transit time and cost.
  • Manage carrier contracts, negotiate rates, and monitor performance metrics.
  • Coordinate with customs authorities to ensure compliance with import/export regulations.
  • Lead a team of logistics coordinators, providing coaching, performance feedback, and development plans.
  • Analyze operational data to identify bottlenecks and drive continuous improvement initiatives.
  • Prepare and present operational reports to senior management, highlighting key performance indicators.
  • Ensure adherence to safety standards and DHL’s quality management system.

Required Skills

  • Strong analytical and problem‑solving abilities.
  • Excellent communication and negotiation skills.
  • Proficiency in logistics management software and Microsoft Office Suite.
  • Leadership experience with a focus on team development.
  • In‑depth knowledge of freight regulations and customs procedures.
  • Ability to work under pressure and meet tight deadlines.

Education

A bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related discipline is required. Relevant certifications such as Certified International Freight Forwarder (CIFF) or Lean Six Sigma are advantageous.

Experience

Minimum of five years of progressive experience in freight operations, logistics planning, or transportation management, preferably within a multinational logistics provider.

Salary

The compensation package ranges from SSP 250,000 to SSP 350,000 per year, commensurate with experience and qualifications. The package includes performance‑based incentives and a comprehensive benefits suite.

Benefits

  • Health insurance covering medical, dental, and vision.
  • Retirement savings plan with company matching contributions.
  • Paid annual leave and statutory holidays.
  • Employee assistance program and wellness initiatives.
  • Opportunities for international assignments and career growth.

Training

  • Onboarding program covering DHL’s global logistics platforms and compliance standards.
  • Continuous professional development through DHL Academy courses.
  • Leadership development workshops and mentorship programs.

Working Environment

The Nhlangano office offers a modern, collaborative workspace equipped with state‑of‑the‑art technology. Employees benefit from a culture that promotes innovation, diversity, and work‑life balance. DHL’s commitment to sustainability is reflected in its green logistics initiatives, making it an attractive employer for those seeking meaningful impact.

Application Process

Interested candidates should submit their application through the DHL Careers portal. The process includes an online questionnaire, a competency‑based interview, and a final assessment center. Successful applicants will be notified within two weeks of submission.

Equal Opportunity Statement

DHL Express is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. Our hiring practices support the principles of fairness and meritocracy, ensuring that every candidate has an equal chance to succeed.

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