Job Description
Position: Supply Chain Optimization Analyst
Company: DHL Global Forwarding
Location: Mbabane, Eswatini
Experience: 3-5 years of relevant experience in supply chain analysis or logistics optimization
Education: Bachelor’s degree in Supply Chain Management, Business Administration, or related field
Employment Type: Full-time
Industry: Logistics & Supply Chain
Department: Operations & Planning
Salary: SSP 30,000 – 45,000 per month
Vacancies:1
Company Overview
DHL Global Forwarding is a leading international logistics provider with a strong presence in Eswatini. As part of the DHL Group, the company offers comprehensive freight forwarding, customs brokerage, and supply chain solutions to businesses across the region. With a commitment to innovation, sustainability, and customer satisfaction, DHL Global Forwarding plays a pivotal role in connecting Eswatini’s manufacturers, retailers, and service providers to global markets. The company’s culture emphasizes teamwork, continuous improvement, and a forward‑thinking mindset, making it an attractive employer for professionals seeking dynamic career growth in logistics.
Job Overview
The Supply Chain Optimization Analyst will support DHL Global Forwarding’s mission to deliver efficient, cost‑effective logistics solutions throughout Eswatini. Reporting to the Operations Manager, the analyst will leverage data analytics, process mapping, and industry best practices to identify opportunities for improvement across the end‑to‑end supply chain. This role is central to enhancing operational performance, reducing lead times, and increasing customer satisfaction. For more information about DHL’s presence in Eswatini, visit https://eswatinijobsearch.com/. This position offers a unique platform to contribute to Eswatini Jobs and shape the future of logistics in the country.
Key Responsibilities
- Analyze transportation, warehousing, and inventory data to identify bottlenecks and cost‑saving opportunities.
- Develop and implement process improvement initiatives that align with DHL’s global standards.
- Collaborate with cross‑functional teams, including sales, customer service, and customs, to ensure seamless execution of logistics plans.
- Prepare detailed performance dashboards and reports for senior management.
- Monitor key performance indicators (KPIs) such as on‑time delivery, order accuracy, and freight cost per unit.
- Support the design of network optimization models for route planning and capacity utilization.
- Conduct regular audits of supply chain processes to ensure compliance with regulatory and safety standards.
Required Skills
- Strong analytical abilities with proficiency in Excel, SQL, and data visualization tools (e.g., Power BI, Tableau).
- Excellent problem‑solving skills and a data‑driven decision‑making approach.
- Knowledge of logistics concepts, freight forwarding, and customs procedures.
- Effective communication skills for presenting findings to diverse stakeholders.
- Project management experience with the ability to manage multiple initiatives simultaneously.
- Attention to detail and a commitment to continuous improvement.
Education
The successful candidate must hold a Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a related discipline. Advanced certifications such as APICS CPIM, CSCP, or a Master’s degree are advantageous but not mandatory.
Experience
A minimum of three to five years of hands‑on experience in supply chain analysis, logistics optimization, or related roles within a multinational environment is required. Experience with ERP systems (e.g., SAP, Oracle) and exposure to the African logistics market will be considered a strong asset.
Salary
The position offers a competitive salary range of SSP 30,000 to 45,000 per month, commensurate with experience and qualifications. Performance‑based bonuses and incentives are also part of the compensation package.
Benefits
- Comprehensive health insurance covering medical, dental, and vision.
- Retirement savings plan with employer contributions.
- Paid annual leave and statutory holidays.
- Employee assistance program and wellness initiatives.
- Opportunities for international assignments and career progression within the DHL Group.
Training
- On‑boarding program covering DHL’s global logistics platforms and compliance standards.
- Access to DHL’s internal learning portal for continuous skill development.
- Certification support for APICS, Six Sigma, or related professional courses.
Working Environment
DHL Global Forwarding provides a collaborative, fast‑paced work environment that encourages innovation and knowledge sharing. The Mbabane office is equipped with modern facilities, and employees benefit from flexible working arrangements where appropriate.
Application Process
Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online application portal on the DHL Careers website. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for interviews.
Equal Opportunity Statement
DHL Global Forwarding is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. Our hiring practices support the principles of fairness and meritocracy, ensuring that every applicant receives equal consideration.