Norah Vhurinosara

PROFESSIONAL PROFILE

Results-oriented banking and compliance professional with extensive experience in banking operations, exchange control administration, international trade settlements, customer relationship management, and financial records administration. Holds a Bachelor of Commerce in Law, a Certificate from the Institute of Bankers Zimbabwe, and a Certificate in Financial Accounting. Demonstrates strong expertise in reconciliations, regulatory compliance, documentation management, customer account administration, and financial reporting support. Recognised for exceptional analytical, communication, and problem-solving skills developed through a successful career in the banking sector. Committed to advancing a professional career in finance and accounting, with plans to pursue ACCA and Certified Internal Auditor (CIA) qualifications.

KEY COMPETENCIES

• Financial Administration

• Banking Operations

• Financial Record Management

• Exchange Control Administration

• International Trade Settlements

• Reconciliations

• Regulatory Compliance

• Internal Controls

• Documentation Verification

• Customer Due Diligence

• Data Management

• Report Preparation

• Risk Management Awareness

• Customer Relationship Management

• Microsoft Excel

• Microsoft Word

• Microsoft Outlook

PROFESSIONAL EXPERIENCE

Trade Settlement Clerk

• Processed and monitored international trade transactions and settlement activities in accordance with banking regulations and internal procedures.

• Verified trade documentation, payment instructions, and supporting records to ensure accuracy and compliance.

• Maintained comprehensive financial records and prepared transaction reports for management review.

• Performed reconciliations and supported regulatory reporting requirements.

• Ensured adherence to banking policies, exchange control regulations, and compliance standards.

Exchange Control

• Administered foreign currency transactions and cross-border payment processes in compliance with regulatory requirements.

• Reviewed and validated supporting documentation to ensure exchange control compliance.

• Maintained accurate exchange control records and prepared periodic reports.

• Provided guidance to clients on exchange control regulations and documentation requirements.

• Supported internal and external audit engagements through the preparation and provision of relevant records.

Personal Banker

• Managed customer portfolios and maintained strong banking relationships through professional service delivery.

• Processed account transactions and ensured the accuracy and integrity of customer records.

• Advised customers on banking products and services to meet their financial needs.

• Ensured compliance with internal controls, regulatory requirements, and operational procedures.

Bank Teller

• Processed deposits, withdrawals, transfers, and payment transactions with a high degree of accuracy.

• Balanced cash holdings and reconciled daily transactions in accordance with operational standards.

• Maintained accurate transaction records while delivering efficient and professional customer service.

• Assisted with ledger reconciliations, account verification, and financial record maintenance.

• Conducted stock verification exercises and inventory control checks.

• Maintained financial and administrative documentation to support operational efficiency.

• Assisted with records management, filing systems, and the preparation of administrative reports.

PROFESSIONAL DEVELOPMENT

Planned Qualifications:

• ACCA (Association of Chartered Certified Accountants)

• Certified Internal Auditor