Pharmaceutical Quality Assurance Specialist Job Vacancy in Mbabane, Eswatini – Pharmaceuticals

Job Description

Position:Pharmaceutical Quality Assurance Specialist

Company:GlaxoSmithKline Eswatini

Location:Mbabane, Eswatini

Experience:5+ years in pharmaceutical quality assurance

Education:Bachelor’s degree in Pharmacy, Chemistry, or related field

Employment Type:Full-time

Industry:Pharmaceuticals

Department:Quality Assurance

Salary:SSP 250,000 – 350,000 per month

Vacancies:1

Company Overview

GlaxoSmithKline (GSK) Eswatini is a leading global healthcare company dedicated to improving the health and well‑being of people worldwide. With a strong presence in Eswatini, GSK operates state‑of‑the‑art manufacturing facilities that produce high‑quality medicines, vaccines, and consumer health products for local and regional markets. The company is committed to innovation, sustainability, and community development, making it an attractive employer for professionals seeking meaningful career opportunities. As part of GSK’s global network, the Eswatini site adheres to rigorous international standards and contributes to the country’s growing pharmaceutical sector. This role offers a unique chance to be part of a dynamic team that drives excellence in product quality and regulatory compliance, supporting GSK’s mission to help more people do more, feel better, and live longer.

Job Overview

The Pharmaceutical Quality Assurance Specialist will lead the implementation and maintenance of quality systems that ensure all products manufactured at the Mbabane facility meet the highest standards of safety, efficacy, and regulatory compliance. Reporting to the QA Manager, the specialist will collaborate with cross‑functional teams, including Production, R&D, and Regulatory Affairs, to develop, audit, and improve processes in line with Good Manufacturing Practices (GMP) and local Eswatini regulations. This position plays a critical role in safeguarding product integrity, supporting continuous improvement initiatives, and contributing to GSK’s reputation as a trusted provider of pharmaceutical solutions. For more information about GSK’s commitment to quality, visit our career portal.

Key Responsibilities

• Develop, review, and maintain SOPs, work instructions, and quality documentation in accordance with GMP and GSK global standards.
• Conduct internal audits, risk assessments, and gap analyses to identify areas for improvement and ensure compliance with regulatory requirements.
• Lead investigations of deviations, non‑conformances, and product complaints, preparing comprehensive CAPA reports and ensuring timely closure.
• Coordinate with Production and Engineering teams to implement corrective actions and preventive measures.
• Support external regulatory inspections by preparing documentation, facilitating site tours, and addressing auditor queries.
• Monitor key quality metrics, generate reports, and present findings to senior management for strategic decision‑making.
• Provide training and mentorship to junior QA staff and production personnel on quality principles and best practices.
• Collaborate with suppliers to assess and qualify raw material quality, ensuring traceability and compliance.

Required Skills

• In‑depth knowledge of GMP, ISO 9001, and pharmaceutical quality systems.
• Strong analytical and problem‑solving abilities with a data‑driven mindset.
• Excellent written and verbal communication skills for clear documentation and stakeholder engagement.
• Proficiency in quality management software and Microsoft Office Suite.
• Ability to work independently and lead cross‑functional projects.
• Attention to detail and a commitment to continuous improvement.

Education

A Bachelor’s degree in Pharmacy, Chemistry, Pharmaceutical Sciences, or a related discipline is required. Professional certifications such as Certified Quality Auditor (CQA) or Certified Pharmaceutical GMP Professional are highly desirable.

Experience

Minimum of five (5) years of progressive experience in pharmaceutical quality assurance, preferably within a GMP‑regulated manufacturing environment. Experience with regulatory inspections (e.g., FDA, EMA, or local Eswatini authorities) and CAPA management is essential.

Salary

The successful candidate will receive a competitive salary ranging from SSP 250,000 to SSP 350,000 per month, commensurate with experience and qualifications. Additional performance‑based incentives may be offered.

Benefits

• Comprehensive health insurance covering employee and dependents.
• Retirement savings plan with company matching contributions.
• Generous paid time off and annual leave.
• Professional development budget for certifications and training.
• Employee assistance program and wellness initiatives.
• Relocation assistance for qualified candidates moving to Mbabane.

Training

• Onboarding program covering GSK’s quality culture and SOPs.
• Continuous learning opportunities through internal GSK Academy.
• Access to external workshops on advanced QA methodologies.
• Mentorship from senior QA leaders and cross‑functional experts.

Working Environment

GSK Eswatini offers a collaborative, inclusive, and safety‑focused workplace where innovation thrives. The facility features modern laboratories, controlled manufacturing suites, and a supportive community of professionals dedicated to excellence. Employees enjoy a balanced work‑life environment, with flexible scheduling options and a culture that values diversity and respect.

Application Process

Interested candidates should submit their application through the GSK careers portal. The process includes an online questionnaire, submission of a detailed CV, and a cover letter highlighting relevant experience. Shortlisted applicants will be invited to complete a competency‑based interview and a technical assessment. Successful candidates will receive an offer letter outlining compensation, benefits, and start‑date details.

Equal Opportunity Statement

GlaxoSmithKline Eswatini is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.