Junior IT Support Specialist Job Vacancy in Mbabane, Eswatini – Information Technology

Database Support Specialist
Mbabane
July 7, 2026
L3000 - L4500 / month
Full Time
Apply Now

Job Description

Position: Junior IT Support Specialist

Company: MTN Group

Location: Mbabane, Eswatini

Experience: 1-2 years

Education: Bachelor’s degree in Information Technology or related field

Employment Type: Full-Time

Industry: Information Technology

Department: Information Technology

Salary: 3,000 – 4,500 SZL per month

Vacancies: 1

Company Overview

MTN Group is a leading multinational telecommunications company with operations in over 20 countries across Africa and the Middle East. In Eswatini, MTN provides innovative mobile and broadband solutions, empowering communities through digital inclusion. With a commitment to sustainability and corporate social responsibility, MTN fosters career growth and technological advancement in the region.

Job Overview

This Junior IT Support Specialist role offers an opportunity to contribute to MTN’s mission of delivering cutting-edge technology solutions. The position supports internal IT operations, ensuring seamless communication and digital infrastructure for employees and customers. For more Eswatini Jobs and Career Opportunities in Eswatini, visit https://eswatinijobsearch.com.

Key Responsibilities

  • Provide technical support for hardware, software, and network systems.
  • Troubleshoot IT issues and implement solutions to minimize downtime.
  • Assist in the installation and configuration of desktops, laptops, and mobile devices.
  • Maintain IT documentation and update system logs.
  • Collaborate with senior IT staff on software updates and security protocols.

Required Skills

  • Basic knowledge of Windows/Linux operating systems and office productivity tools.
  • Understanding of network infrastructure and cybersecurity principles.
  • Strong problem-solving and communication skills.
  • Customer service orientation with a focus on user satisfaction.
  • Ability to work independently and in team environments.

Education

Bachelor’s degree in Information Technology, Computer Science, or a related field.

Experience

1-2 years of experience in IT support or helpdesk roles, preferably in a corporate environment.

Salary

3,000 – 4,500 SZL per month, commensurate with experience.

Benefits

  • Health and life insurance coverage.
  • Performance-based bonuses and career advancement opportunities.
  • Training programs for technical and leadership development.
  • Flexible work arrangements and employee wellness initiatives.

Training

  • On-the-job training in MTN’s IT systems and protocols.
  • Access to certified IT certification courses (e.g., CompTIA, Microsoft).
  • Workshops on emerging technologies and cybersecurity trends.

Working Environment

The role operates in a dynamic, collaborative office environment with occasional remote support tasks. Candidates must adapt to fast-paced scenarios and prioritize tasks effectively.

Application Process

Apply online at https://eswatinijobsearch.com with a CV and cover letter. Shortlisted candidates will be contacted for interviews.

Equal Opportunity Statement

MTN Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all.